Privacy Policy

Novvia Group respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Novvia Group and its applicable affiliated entities (“Novvia,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit www.novviagroup.com, submit an inquiry, or otherwise communicate with us through the Site.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Company name
• Email address
• Telephone number
• City, state, country, or other business-location information
• Information included in messages, requests, or inquiries
• Information regarding your product, packaging, service, or business needs
• Information about how you heard about Novvia

We may also collect limited technical information when you use the Site, such as your IP address, browser type, device information, operating system, referring website, pages viewed, and general usage activity.

2. How We Use Personal Information

We may use personal information to:

• Respond to your inquiries and requests.
• Connect you with the relevant Novvia company, representative, or location.
• Provide information about products, packaging solutions, services, events, or business opportunities.
• Communicate with you about your request or business relationship.
• Improve the Site, its content, functionality, and user experience.
• Maintain the security and integrity of the Site.
• Prevent fraud, misuse, or unauthorized activity.
• Comply with legal obligations and enforce our rights.

3. How We Share Personal Information

We may share personal information with:

• Novvia-affiliated companies when necessary to respond to an inquiry or provide relevant products or services.
• Service providers that assist with website hosting, communications, technology, security, analytics, marketing, and business operations.
• Professional advisers, insurers, auditors, financial institutions, or legal authorities where appropriate.
• A buyer, successor, or other party involved in a merger, acquisition, financing, restructuring, or sale of all or part of our business.

We do not sell personal information in exchange for money.

4. Marketing Communications

Where permitted by law, we may use your business-contact information to send communications about Novvia products, services, events, industry developments, or related business opportunities.

You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us at info@novviagroup.com.

Opting out of marketing communications will not affect important service, transactional, legal, or operational communications.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries and maintain business records.
• Support our relationship with customers, suppliers, and prospective customers.
• Meet legal, accounting, regulatory, or reporting requirements.
• Resolve disputes and enforce agreements.
• Protect the security and integrity of our operations.

When personal information is no longer required, we will delete, anonymize, or securely retain it in accordance with applicable law and our internal retention practices.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing data is completely secure. We cannot guarantee absolute security of information submitted through the Site.

7. International Transfers

Novvia operates through affiliated companies and service providers in multiple locations. Your personal information may be transferred to, stored, or processed in countries other than the country in which it was collected.

Where required by applicable law, Novvia will implement appropriate safeguards for international transfers of personal information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information about how we use or disclose personal information.

To submit a privacy request, contact us at:

Email: info@novviagroup.com
Subject Line: Privacy Request

We may need to verify your identity before responding to a request.

9. Children’s Privacy

The Site is intended for business users and is not directed to children under the age of 16.

Novvia does not knowingly collect personal information from children. If you believe that a child has submitted personal information through the Site, please contact us so we can take appropriate action.

10. Third-Party Websites

The Site may link to third-party websites, including websites operated by Novvia affiliates. This Privacy Policy does not apply to third-party websites.

We encourage you to review the privacy policy of each website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Site after updates are posted indicates your acceptance of the revised Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or Novvia’s handling of personal information, contact:

Novvia Group
3401 Mallory Lane, Suite 501
Franklin, TN 37067
Email: info@novviagroup.com
Phone: 833-466-8842